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IBM Lotus Notes and Domino R8.5 System Administrator Professional Training Workshops

IBM Lotus Domino 8.5 System Administration Fundamentals

Course code: D8L75
Skill level: Basic
Duration: 1 day
Delivery type: Classroom (Hands-on labs)

This course introduces you to basic concepts that provide the foundation for IBM Lotus Domino 8.5 and IBM Lotus Notes 8.5, and it is the point of entry to the entire core system administration curriculum. This course covers the foundational knowledge needed to perform basic administrative tasks in a Lotus Domino 8.5 infrastructure. This course does not cover how to install, configure, maintain, or troubleshoot a Lotus Domino 8.5 infrastructure.

Audience

This is a basic course for current network or mail system administrators who are new to the Lotus Domino 8.5 system administration, but have some experience using the Lotus Notes 8.5 client, and who need to acquire a foundational knowledge and working experience with the Lotus Domino 8.5 administration tools.

Prerequisites

You should have previous experience as a network administrator or mail system administrator, and experience using the Lotus Notes 8.5 client.

Skills taught

Describe the structural components of the IBM Lotus Domino 8.5 Environment.
Perform basic IBM Lotus Domino 8.5 administration.
Manage IBM Lotus Notes and IBM Lotus Domino security.
Describe Domino mail routing and mail routing topologies.
Describe Lotus Domino replication and replication topologies.
Identify services and options that you can use to extend and enhance the functionality of the Lotus Domino environment

Course Outline

Lesson 1: Introducing the IBM Lotus Domino 8.5 Environment
Topic 1A: Examining the IBM Lotus Domino 8.5 Architecture
IBM Lotus Domino Architecture
Client and Server Architectural Components
Server Documents
Lotus Domino Server Types
Default Location Documents
Client Types
Overview of Lotus Notes 8.5 Features
Topic 1B: Investigating IBM Lotus Domino Applications
The Object Store
Components of Lotus Domino Applications
Database Types and Applications
Composite Applications
Required Server Applications
The Lotus Domino Directory
Lotus Domino Domains
Single vs. Multiple Domains
Topic 1C: Exploring IBM Lotus Domino Server Functionality
Categories of Lotus Domino Services
Core Lotus Domino Services
Server Tasks
Lotus Domino Advanced Services

Lesson 2: Performing Basic Administration Tasks
Topic 2A: Starting IBM Lotus Domino Administrator
Lotus Domino Administration
Lotus Domino Administration Tools
The Lotus Domino Administrator Interface
Topic 2B: Using Online Help
Online Help Resources
Topic 2C: Navigating in IBM Lotus Domino Administrator
Lotus Domino Administrator Tabs
The Person Document
Groups
Tasks on the People and Groups Tab
Tasks on the Files Tab
Tasks on the Server Tab
Tasks on the Messaging Tab
Lotus Domino Replication
Tasks on the Replication Tab
Tasks on the Configuration Tab
Topic 2D: Setting Administration Preferences
Administration Preferences
Topic 2E: Introduction to Policies
Policies
Policy Documents
Settings Documents

Lesson 3: Examining IBM Lotus Notes and IBM Lotus Domino Security
Topic 3A: Identifying IBM Lotus Domino Security Components
IBM Lotus Domino Terminology
Organizations
Organizational Units
Organization Certifiers
Topic 3B: Designing a Hierarchical Naming Scheme
Hierarchical Naming
Components of a Hierarchical Name
Hierarchical Naming Example
Organizational Unit Naming Recommendations
Separate Server OUs
Server Naming Recommendations
Server Host Names and Common Names
User Naming Recommendations
Planning a Hierarchical Naming Scheme
How to Design a Hierarchical Naming Scheme
Topic 3C: Authenticating with IBM Lotus Domino Servers
Security Controls
Certificates and ID Files
Types of Certificates
ID Files
Components of an ID File
Common Certificates
How Certificates are used in Authentication
The ID Vault Feature
How to Create an ID Vault
Topic 3D: Controlling Access to Resources
Introduction to Lotus Domino Access Controls
Access Control Lists
Roles
How IBM Lotus Domino Controls Access
Stages of Access Control
Security Using Groups
Group Types
Best Practices for Creating Groups
Topic 3E: Determining Database Access Levels
Access Control List Levels
Topic 3F: Determining Workstation Security Levels
Execution Access
The Execution Control List

Lesson 4: Examining IBM Lotus Domino Mail Routing
Topic 4A: Introducing IBM Lotus Domino Messaging
Lotus Notes Named Networks
Mail Routing and Lotus Notes Named Networks
Mail Routing Protocols
Mail Routing Components
Mail Settings that Affect Routing
The Mail Routing Process
Router Optimizations in Lotus Domino 8.5
Topic 4B: Designing a Mail Routing Topology
Mail Routing Topologies
Topology Types
Hub and Spoke Topology Considerations
How to Design a Mail Routing Topology

Lesson 5: Examining IBM Lotus Domino Replication
Topic 5A: Introducing IBM Lotus Domino Replication
What is Domino Replication?
Components of the Replication Process
The Server-to-Server Replication Process
Replication Tools
The Workstation to Server Replication Process
Database Replicas
The Database Replication Process
Streaming Replication
The Field Level Replication Process
Factors that Affect Replication
Topic 5B: Designing a Replication Strategy
Types of Replication Topologies
Server Replication Types
Replication vs. Routing Topologies
Considerations for Choosing a Replication Type
How to Design a Replication Strategy

Lesson 6: Extending the IBM Lotus Domino Environment
Topic 6A: Selecting Additional IBM Lotus Domino Services
Lotus Domino Standard Services
Lotus Domino Internet Security Mechanisms
Topic 6B: Implementing IBM Lotus Domino Scalability Features
Scalability Options
Lotus Domino Clusters
Benefits of Clustering
Lotus Domino Partitions
Benefits of Partitions
Topic 6C: Integrating Other IBM Products
IBM Lotus Sametime
IBM Lotus Connections
IBM Lotus Quickr

Building the IBM Lotus Domino 8.5 Infrastructure

Course code: D8L76
Skill level: Intermediate
Duration: 2 days
Delivery type: Classroom (Hands-on labs)

This course builds on the skills introduced in Lotus Education’s IBM Lotus Domino 8.5 System Administration Fundamentals course (D8L75). The course is designed to introduce IBM Lotus Domino system administrators to the process of establishing an IBM Lotus Domino 8.5 environment. It provides students with hands-on practice with installing Lotus Domino servers and clients; configuring users, groups, and administrative tools; and configuring, managing, and troubleshooting mail.

Audience

The target audience for this course is system administrators new to Lotus Domino, who have a general understanding of the Lotus Domino and Lotus Notes administration environment, and who will be responsible for initial installation and setup of a basic Lotus Domino and Lotus Notes 8 infrastructure, and setup of Domino Mail servers in the corporate intranet and extranet (i.e. Internet) environments.

Prerequisites

The prerequisites for this course include completion of the IBM Lotus Domino 8 System Administration Operating Fundamentals course (D8L75) or equivalent knowledge, skills, and experience.

Skills taught

Set up the first server and the administrator
Add Lotus Domino servers
Add Lotus Notes clients
Administer users by creating groups and implementing policies
Set up server administration
Synchronize Lotus Domino system databases
Configure basic intranet mail routing
Configure mail routing to the Internet
Establish mail controls
Implement mail rules and storage limits
Monitor mail
Resolve common mail routing problems

Course Outline

Lesson 1: Setting Up the First Server and Administrator
Topic 1A: Analyzing a Deployment Plan
Topic 1B: Installing the IBM Lotus Domino Server Software
Topic 1C: Installing the IBM Lotus Domino Administrator Client Software
Topic 1D: Launching and Configuring the First Server
Topic 1E: Configuring the First Workstation
Topic 1F: Assigning Roles to Administrators and Servers

Lesson 2: Adding IBM Lotus Domino Servers
Topic 2A: Registering Servers
Topic 2B: Configuring and Starting Additional IBM Lotus Domino Servers

Lesson 3: Adding IBM Lotus Notes Clients
Topic 3A: Creating an Organizational Unit Certifier
Topic 3B: Registering New Administrators
Topic 3C: Registering Users from a File
Topic 3D: Replicating Server Document Changes
Topic 3E: Setting Up an Administrator Workstation
Topic 3F: Verifying the IBM Lotus Domino Installation
Topic 3G: Creating Replicas on Multiple Servers

Lesson 4: Administering Users
Topic 4A: Creating Groups
Topic 4B: Creating an Organizational Policy
Topic 4C: Creating and Assigning an Explicit Policy

Lesson 5: Setting Up Server Administration
Topic 5A: Customizing the IBM Lotus Domino Administrator Work Environment
Topic 5B: Setting Access to Create Databases on the Server
Topic 5C: Setting Administration Levels
Topic 5D: Setting Logging Levels

Lesson 6: Synchronizing IBM Lotus Domino System Databases
Topic 6A: Creating Server Groups for Replication
Topic 6B: Creating a Connection Document

Lesson 7: Configuring Basic Intranet Mail Routing
Topic 7A: Configuring Notes Named Networks
Topic 7B: Implementing a Hub-and-Spoke Mail Routing Topology
Topic 7C: Selecting a Mail Storage Format for Incoming Mail

Lesson 8: Configuring Mail Routing to the Internet
Topic 8A: Enabling the SMTP Listener Task
Topic 8B: Configuring Basic SMTP Settings
Topic 8C: Restricting Internet Mail Delivery
Topic 8D: Enabling Whitelist and Blacklist Filters
Topic 8E: Configuring Extended SMTP (E/SMTP) Options
Topic 8F: Configuring Internet Addressing
Topic 8G: Testing SMTP

Lesson 9: Establishing Mail Controls
Topic 9A: Configuring Router Restrictions
Topic 9B: Implementing Message Disclaimers
Topic 9C: Implementing Mail Delivery Controls
Topic 9D: Implementing Mail Transfer Controls
Topic 9E: Configuring Multiple Server Mailboxes

Lesson 10: Implementing Mail Rules and Storage Limits
Topic 10A: Creating and Activating a Server Mail Rule
Topic 10B: Enabling Mail Journaling
Topic 10C: Implementing Blacklist Tag and Whitelist Tag Mail Rule Conditions
Topic 10D: Establishing Mail Quotas
Topic 10E: Controlling Inbox Size with Inbox Maintenance
Topic 10F: Archiving Mail

Lesson 11: Monitoring Mail
Topic 11A: Verifying Routing and Checking Mail Delivery
Topic 11B: Enabling Mail Statistics
Topic 11C: Enabling Message Tracking
Topic 11D: Configuring Message Recall

Lesson 12: Resolving Common Mail Routing Problems
Topic 12A: Sending a Mail Trace
Topic 12B: Restarting the Router
Topic 12C: Forcing Mail Routing
Topic 12D: Resolving Undelivered and Dead Mail

Managing IBM Lotus Domino 8.5 Servers and Users

Course code: D8L77
Skill level: Intermediate
Duration: 3 days
Delivery type: Classroom (Hands-on labs)

This course covers managing the servers and users in an existing IBM Lotus Domino 8.5 and IBM Lotus Notes 8.5 infrastructure. In this course, you will perform standard server maintenance and troubleshooting tasks as well as register and maintain Lotus Notes and non-Lotus Notes users.

Audience

This is an intermediate course for system administrators who are new to Lotus Domino 8.5 and have an understanding of Lotus Domino and Lotus Notes foundational concepts and the ability to navigate in Lotus Domino Administrator; who will be responsible for monitoring and maintaining an existing Lotus Domino 8.5 infrastructure; and who will be responsible for managing Lotus Notes and non-Lotus Notes users in a Domino domain.

Prerequisites

You should complete the following IBM Lotus Domino 8.5 courses or equivalent knowledge, skills, and experience.
IBM Lotus Domino 8.5 System Administration Operating Fundamentals (D8L75) is required.
Building the IBM Lotus Domino 8.5 Infrastructure (D8L76) is recommended.

Skills taught

Manage users
Manage groups
Manage both Lotus Notes and non-Lotus Notes clients
Deploy composite applications
Manage servers
Update servers
Set up server monitoring
Monitor server performance
Monitor servers with Domino Domain Monitoring
Use the certification authority process to migrate certifiers and register users
Resolve server problems
Resolve replication problems
Recover a Domino server
Resolve user problems

Course Outline

Lesson 1: Managing Users
Topic 1A: Adding Users
Topic 1B: Changing a User Name
Topic 1C: Moving User Mail Files
Topic 1D: Extending an IBM Lotus Notes ID Expiration Date
Topic 1E: Using the ID Vault to Secure User IDs
Topic 1F: Deleting Users
Topic 1G: Changing a User’s Location Within the Organizational Hierarchy

Lesson 2: Managing Groups
Topic 2A: Creating Groups
Topic 2B: Renaming Groups
Topic 2C: Deleting Groups
Topic 2D: Changing Group Membership

Lesson 3: Managing IBM Lotus Notes and Non-Notes Clients
Topic 3A: Setting Up Non-IBM Lotus Notes Users
Topic 3B: Upgrading Lotus Notes Clients
Topic 3C: Managing Roaming Users

Lesson 4: Deploying Composite Applications
Topic 4A: Composite Application Deployment Fundamentals
Topic 4B: Accessing Composite Applications on IBM? WebSphere? Portal
Topic 4C: Introduction to Composite Application Provisioning
Topic 4D: Configuring Clients for User-Initiated Updates

Lesson 5: Managing Servers
Topic 5A: The Server Console Window
Topic 5B: Defining Backup Processes
Topic 5C: Using Transaction Logging
Topic 5D: Managing Disk Space
Topic 5E: Enabling View Logging
Topic 5F: Logging and Analyzing Activity Data
Topic 5G: Automating Server Tasks
Topic 5H: Evaluating Server Settings with Domino Configuration Tuner

Lesson 6: Updating Servers
Topic 6A: Finding Instances of a Server’s Name
Topic 6B: Placing a Server Out of Service
Topic 6C: Updating a Server ID
Topic 6D: Authenticating with Other Organizations
Topic 6E: Providing Internal and External Server Access

Lesson 7: Setting Up Server Monitoring
Topic 7A: Examining Server Monitoring Tools
Topic 7B: Creating Event Generators
Topic 7C: Using Event Handlers
Topic 7D: Automating Tasks by Using Agents

Lesson 8: Monitoring Server Performance
Topic 8A: Viewing Statistics
Topic 8B: Monitoring Server Statistics and Tasks
Topic 8C: Monitoring the Server with the Domino Web Administrator
Topic 8D: Monitoring Servers by Using the Lotus Domino Console

Lesson 9: Monitoring Servers with Domino Domain Monitoring
Topic 9A: Configuring Domino Domain Monitoring
Topic 9B: Controlling Reported Events by Using Event Filters
Topic 9C: Creating Collection Hierarchies
Topic 9D: Taking Corrective Action

Lesson 10: Using the Certification Authority Process
Topic 10A: Migrating Existing Certifiers to the CA Process
Topic 10B: Registering Users with the CA Process

Lesson 11: Resolving Server Problems
Topic 11A: Troubleshooting with the IBM Lotus Domino Administrator Server Console
Topic 11B: Solving Server Access Problems
Topic 11C: Solving Administration Process Problems
Topic 11D: Solving Server-to-Server Connection Problems
Topic 11E: Solving Agent Manager Problems
Topic 11F: Solving DAOS Problems

Lesson 12: Resolving Replication Problems
Topic 12A: Solving Replication Problems
Topic 12B: Resolving Replication Conflicts
Topic 12C: Coordinating the Purge Interval and the Replication Schedule
Topic 12D: Troubleshooting Server Access in the Application Access Control List

Lesson 13: Recovering a Domino Server
Topic 13A: Recovering from a Server Crash
Topic 13B: Enabling Fault Recovery and Automatic Diagnostic Collection

Lesson 14: Resolving User Problems
Topic 14A: Resolving Workspace and Application Issues
Topic 14B: Implementing Database Redirection
Topic 14C: Resolving Connection Problems
Topic 14D: Responding to Mail Delivery Problems